Refund Policy

Last updated: [date]

Free plan

myMarket's free plan doesn't require payment, so no refund applies to it.

Paid plans

If you're on a paid plan and it's not working out, you can request a refund within [X days] of your payment, provided [state any conditions — e.g. the account hasn't exceeded a usage threshold]. To request one, email [billing@yourdomain.com] with your account email and the date of payment.

How refunds are paid

Approved refunds are returned to the original payment method within [X business days]. We don't charge a processing fee on refunds [confirm].

What isn't refundable

• [e.g. Renewal charges after the refund window has passed]
• [e.g. Any add-on already consumed, such as SMS/WhatsApp credits used]

Cancelling instead of refunding

You can cancel a paid plan at any time from your account settings. Cancelling stops future billing; it doesn't automatically refund the current period unless it falls within the refund window above.

Questions

Contact us at [billing@yourdomain.com] and we'll get back to you about any payment or refund question.